Shipping and return policies for Dark Horse Flyer
- Shipping Info
Shipments to addresses within the United States are sent by UPS or US Mail (USPS) depending on weight and usually take 7-10 business day to arrive. APO addresses have an average transit time of 10-21 days. International shipments including Canada and Mexico are made via international post (mail) and take up to 21 business days to arrive. International shipments may be held by your local Customs Authority for an additional 10-14 days depending on the customs laws in your country. Therefore, it is best to allow 4-6 weeks for delivery.
Orders received over the weekend and on holidays will be processed the following business day. Your credit card will not be charged until the product is shipped. We will notify you if any item cannot be shipped within 30 days and you will be given the option to cancel your order.
A Note To Customers Living Outside the United States:
If you order products for delivery to a shipping address outside the United States, you will be responsible for any and all import taxes, tariffs and duties which may be levied by your Customs or Government or Other Authority upon any parcel we send to you.
- Return Policy
If you have received damaged, defective or incorrectly shipped merchandise, please return the product within 30 days of receipt following the Return/Exchange Instructions below. We will gladly replace the merchandise without additional charge, or provide you with a full refund. If you have ordered incorrectly or are not happy with your purchase, please follow the Return/Exchange Instructions below (and on your packing slip). On these returns, original shipping and handling charges are not refundable and you will be responsible for all costs associated with return shipment.
Please include the following with your return:
Your mailing address
Your phone number
Order confirmation number
What you are returning and why
How you would like us to handle your return or exchange
We highly recommend that the items be returned to us using a mail service which provides tracking or insurance.
Dark Horse Flyer
6574 N. State Road 7, #103,
Coconut Creek, FL 33073